Data Science Course Engagement Decline
Newton School · APM
Diagnose falling engagement and completion in an edtech Data Science course, prioritise causes, propose and wireframe solutions, and define KPIs.
Associate Product Manager Assignment
Instructions
- The assignment should be completed within 72 hours of receiving the brief.
- The candidate should submit a solution.
- The candidate may use any resources or tools they feel necessary, but all work must be original.
Scenario
You have joined a fast-growing edtech company as an Associate Product Manager. The company offers various online courses aimed at helping professionals upskill and land better job opportunities. Recently, the company's CEO noticed a decline in engagement and completion rates for the most popular Data Science course.
Task 1: Problem Identification and Analysis
- Identify Potential Causes:
- List down at least three potential reasons for the decline in course engagement and completion rates.
- For each reason, outline the data or research you would use to validate or refute these hypotheses.
- Prioritize the Problems:
- Rank the identified problems based on their potential impact on business objectives (e.g., revenue, customer satisfaction) and feasibility of resolution.
- Explain your rationale for the prioritization.
Task 2: Solution Design
- Propose Solutions:
- For the top 2 prioritized problems, propose actionable solutions or features that could improve engagement and completion rates.
- Outline how each solution addresses the root cause of the problem.
- Wireframe the Solution:
- Create a basic wireframe or user flow for one of the proposed solutions.
- Ensure that the design is user-centric and consider user pain points that your solution will alleviate.
Task 3: Business Impact and Metrics
- Define Success Metrics:
- Define 3-5 key metrics (KPIs) that you would use to measure the success of the proposed solutions.