Interview Questions › Product Strategy

You are PM for Airbnb. Should you enter the business travel market?

Airbnb is evaluating whether to launch a major B2B enterprise push ("Airbnb for Work 2.0") to aggressively compete with Marriott and Hilton for corporate business travelers and digital nomads. Define the strategic roadmap.

Context

Corporate travel is a $1.4 Trillion global market with high-margin, predictable weekday occupancy. However, corporate travelers prioritize consistency, instant check-in, billing integration (Concur), and strict safety SLAs.

Clarifying questions to ask first

How to approach it

  1. Analyze Corporate Traveler vs Leisure Traveler Needs (Instant check-in, dedicated workspace, high-speed Wi-Fi verification, single corporate invoicing, duty-of-care compliance)
  2. Segment Corporate Travel: Solo Sales/Consulting Road Warriors (hotels win) vs Extended Stays / Relocations vs Team Offsites & Retreats (Airbnb wins)
  3. Identify Core Product Deficits: Lack of standardized check-in desks, inconsistent Wi-Fi, expense management integration, and corporate tax receipting
  4. Formulate a 3-Year B2B Product Strategy: Focus on Extended Stays (30+ days) and Team Offsites rather than 1-night road warrior hotel displacement

Framework: Corporate Travel TAM & Persona Segmentation -> Structural Deficits vs Hotel Incumbents -> Strategic Positioning (Where to Play & Win) -> Product Roadmap & GTM

Sample answer

  1. Focus 80% of B2B product investment on: 1) Verified Wi-Fi speed & ergonomic workspace filters, 2) Concur/Expensify central corporate billing, 3) Curated large homes for team offsites with breakout rooms

Executive strategy: Do NOT compete for 1-night solo business trips. Dominate the high-growth B2B niches: Team Offsites and 30+ Day Employee Relocations with Concur enterprise billing and Work-Certified host badges.

What interviewers look for