Interview Questions › Product Design
Improve Instagram Stories for close-friends sharing among Gen Z
How would you improve Instagram Stories to boost close-friends engagement and retention among Gen Z users?
Context
Gen Z increasingly shares with small circles (finstas, group chats, BeReal) rather than all followers. Posting to everyone feels performative.
Clarifying questions to ask first
- Goal: more posting, more replies, or retention?
- Close Friends list only, or other small circles?
- Any constraints on ranking changes?
How to approach it
- Clarify the business goal and tie the product to the company's mission before touching solutions
- Segment users by behaviour or need (not just age), cover the whole ecosystem, and pick one segment with explicit criteria
- Walk the end-to-end journey and separate real pain points from feature requests
- Brainstorm a range of solutions (quick fix, data/ML, moonshot) and prioritise with impact vs effort
- Define a North Star, funnel metrics and guardrails, then call out risks, edge cases and mitigations
Framework: Goal & mission -> Ecosystem & segment choice -> Journey & pain points -> Solutions & prioritisation -> Metrics & guardrails -> Risks & edge cases
Sample answer
- Segment by sharing behaviour: frequent sharers, lurkers who reply, anxious non-posters
- The pain is pressure and audience anxiety, not missing features
- Managing one Close Friends list for every context is clumsy
- Pains: one list fits nobody, fear of judgement, replies get lost in DMs
- Solutions: multiple named circles, low-effort prompts to share with circles, reply threads on circle stories
- Metrics: North Star = weekly users sharing to a circle; guardrails = report rate, unfollows, overall Story views
Multiple named circles with low-pressure prompts for anxious non-posters. Measure weekly circle sharers, guarded by overall Story views and reports.
What interviewers look for
- Behavioural segmentation within Gen Z
- Creator vs viewer pains
- Privacy and pressure trade-offs
- Retention metrics over vanity metrics