Interview Questions › Product Design

Improve Instagram Stories for close-friends sharing among Gen Z

How would you improve Instagram Stories to boost close-friends engagement and retention among Gen Z users?

Context

Gen Z increasingly shares with small circles (finstas, group chats, BeReal) rather than all followers. Posting to everyone feels performative.

Clarifying questions to ask first

How to approach it

  1. Clarify the business goal and tie the product to the company's mission before touching solutions
  2. Segment users by behaviour or need (not just age), cover the whole ecosystem, and pick one segment with explicit criteria
  3. Walk the end-to-end journey and separate real pain points from feature requests
  4. Brainstorm a range of solutions (quick fix, data/ML, moonshot) and prioritise with impact vs effort
  5. Define a North Star, funnel metrics and guardrails, then call out risks, edge cases and mitigations

Framework: Goal & mission -> Ecosystem & segment choice -> Journey & pain points -> Solutions & prioritisation -> Metrics & guardrails -> Risks & edge cases

Sample answer

  1. Pains: one list fits nobody, fear of judgement, replies get lost in DMs
  2. Solutions: multiple named circles, low-effort prompts to share with circles, reply threads on circle stories
  3. Metrics: North Star = weekly users sharing to a circle; guardrails = report rate, unfollows, overall Story views

Multiple named circles with low-pressure prompts for anxious non-posters. Measure weekly circle sharers, guarded by overall Story views and reports.

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